"Totally a Slice of Heaven"
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Wanted to thank you personally for helping me with the reservation overbook situation last month.
We had a wonderful time at the Southampton Bermuda hotel, everything was first class, as always, and totally a slice of heaven.
I would also like to commend in particular, Racquel, on the Gold floor of the hotel, for outstanding service and help. The Gold experience is far beyond any other concierge accommodations I have had in any other hotel chain.
Thanks again for your help with my reservation, I truly appreciate your assistance with my vacation booking.
From
Elaine B. Zabriskie
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