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This is one of our bellmen, Teddy, and one of our regular guests, Matthew. Teddy has been working for us for over 30 years and for him, all our guests are like family. Take Matthew for example. When he was a child he would visit the hotel with his parents. Teddy was there to offer him cookie and milk vouchers and high fives as Matthew ran through our lobby. Today, Matthew frequently returns to the hotel for work and with his fiancée. And Teddy, of course, always keeps a few cookie vouchers on hand just in case.