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Starring Roles

The Wheel Dealer  

Fairmont Pacific Rim Bike Butlers outfit guests for two-wheeled adventures around Vancouver. Choose between a regular or electric BMW bicycle and they’ll provide all additional equipment, plus insider tips on the city’s best trails and must-see sights. The bikes’ storage carousel, designed by local woodworking studio Chapel Arts, is an attraction in itself.

A-Ping (far left) introduces guests to Fairmont Yangcheng Lake’s wild bees.

The Buzz Feeder

In China, Kunshan’s Fairmont Yangcheng Lake is home to A-Ping, the

hotel’s local Culture & Sustainability Ambassador and in-house Beekeeper. Her schedule revolves around the hotel’s colony of 100,000 wild bees. Their delicious honey is used in dishes at the hotel’s organic restaurant, Wugu. A-Ping’s family has worked as farmers in Suzhou’s Xishan region for generations, growing rice, vegetables and tea. She guides guests through the unique relationship between bees and the hotel’s Yue Feng Organic Farm.

Fairmont Scottsdale Princess’s Tequila Goddess

The Tequila Sommelier

Learn about Mexico’s legendary spirit from Tequila Goddess Katie Schnurr at La Hacienda, Fairmont Scottsdale Princess’s Mexican restaurant. A certified expert, she’ll help you select from 240 different types of tequila or guide you through the Snake Bite – a sampling of sotol, mezcal and tequila served with a rattlesnake head.

The Green Butler
Book the Elements Stay Package at The Savoy, A Fairmont Managed Hotel, and a Green Butler will ensure your London stay is eco-friendly. Be chauffeured in The Savoy’s hybrid Mercedes-Benz, stop for a biodynamic cocktail (try the Sapphire Jubilee Fizz) at the hotel’s famous American Bar, or get outside with a three-hour green walking tour led by a local guide.

The Fish Valet at Fairmont Vancouver Airport

The Fish Aficionado

Guests returning from fishing adventures along Canada’s West Coast can store their catch with Fairmont Vancouver Airport’s dedicated Fish Valet. Recent check-ins include a 900-pound (400-kilogram) sturgeon, and a halibut weighing in at 180 pounds (81 kilograms). Fish of all sizes are stored at 5º Fahrenheit (-15º Celsius) in a specially designed 575-cubic-foot freezer, so they stay fresh for the journey home.

A local guide shares his expertise on flora and fauna.

The Nature Guru

Fairmont Chateau Whistler’s specialized Experience Guide leads guests off the beaten track and into the local scene. Find the best bike paths, explore undiscovered hiking trails through ancient cedars, or experience Whistler’s extensive waterways by kayak, canoe or stand-up paddleboard.


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